Digital Outcomes and Specialists 7

Summary

This framework agreement, let under the Procurement Act 2023, gives all sector organisations access to agile development and user-centred design services including individual Digital, Data and Technology (DDaT) specialist roles.

Updates

30/04/2025: Please note the tender for DOS7 will now be live on 12 May. This is a change to the originally advertised date of 1 May.

What impact does this have on the bidding process for suppliers?

We appreciate that this delay may be disappointing for you. Please be assured that this will not have an impact on the bidding process and the timeframe for submitting bids for DOS7 remains the same. No additional market engagement is necessary as all previously shared information is still valid and there are no anticipated changes to the go-live date for customers using this agreement.

What action do I need to take now?

No action is required by suppliers. The revised ITT launch date for the new agreement will be 12 May. In the meantime if you have any questions, please contact info@crowncommercial.gov.uk

23/04/2025: We are delighted to advise that the Digital Outcomes and Specialists 7 (DOS7) preliminary market engagement (PME) notice has been published on Find a Tender. Supplier and buyer engagement sessions have now concluded, access to presentations and questions and answers are available below.

As part of our preliminary market engagement we are trying to understand how many bidders there will be. Please register your interest in bidding for DOS 7 by completing the DOS 7 PME Survey. Responses provided will not impact your application for the DOS 7 framework as it is not a requirement to complete the survey.

Description

This is the next iteration of our current RM1043.8 Digital Outcomes 6 framework.

Provides access to DDaT experts who can make custom digital products and services using an agile approach.

You can also hire space to do research with users and find users with the right qualities to test a digital product or service.

Digital Outcomes and Digital Specialists and Programmes (DSP)

Our previous Digital Outcomes 6 framework was designed to complement RM6263 Digital Specialists and Programmes.

We are currently undertaking pre-market engagement for both this framework and RM6263 Digital Specialists and Programmes. The results of this engagement will determine if the frameworks will remain separated or be combined.

Benefits

  • small and medium enterprises (SME) friendly
  • access a large pool of agile methodology specialists
  • access to DDaT capability
  • Government Digital Service Service Standard assured
  • flexible call-off award procedures

Product Types

We will determine the full and final list of product types when market engagement has ended. You can continue to check this page for updates.

The current RM6263 Digital Specialists and Programmes and RM1043.8 Digital Outcomes 6 frameworks provide the following lots:

DSP lot 1: Digital Programmes Find suppliers with the full range of DDaT skills needed for a digital transformation/capability project.

DSP lot 2: Digital Specialists Access to individual DDaT specialist roles.

Digital Outcomes and Specialists (DOS) 6 lot 1: Digital Outcomes Access teams of 1 or more digital specialists who will provide outcome-based services under clearly defined pieces of work.

DOS 6 lot 2: User Research Studios Hire studio space to conduct user research.

DOS 6 lot 3: User Research Participants Find users with the right qualities to test a digital product or service

We are looking to refine the above services and capabilities to meet user needs, as informed during engagement sessions. Engagement sessions may determine a need to combine DSP and Digital Outcomes frameworks.

Customer engagement

As part of the RM1043.9: Digital Outcomes and Specialists 7 (DOS7) tender, bidders will be required to complete and submit a certificate of Technical Ability Certificates (TAC).  This summarises the capabilities within the scope of the contract delivered within the last 3 years, demonstrating the bidder’s past performance.

Bidders will complete the TAC by selecting relevant capabilities and will need the customer to sign the TAC before submitting it to CCS.

At this stage it is anticipated that bidders will be requesting signatures in March or April 2025. We kindly ask you to sign any TACs that bidders ask you to sign in support of the DOS 7 procurement.

Pre-market customer engagement started with the following webinars, slides are available below:

The question and answers from the market engagement sessions are available below:

Supplier engagement

For details of future sessions including topics to be discussed and dates the surgeries will be held, as well as a link to sign up for the surgeries, please visit the CCS events page.

Pre-market supplier engagement started with the following webinars, slides are available below:

The question and answers from the market engagement sessions are available here:

The slides and question and answers from the PPN supplier update sessions are available here:

Important links

Planned procurement notice Read planned procurement notice
Contract notice in Find a Tender (FTS) Not available yet
Tender documents Not available yet

Timeline

Activity Estimated dates
Pre-market engagement Autumn 2024 to Spring 2025
Drafting of procurement documents Winter 2024 to Spring 2025
Publication of FTS notice Spring 2025
Framework award February 2026 to Spring 2026