Mobile Voice and Data Services 2
Summary:
This framework has been created under the Procurement Act 2023 and provides the UK public sector access to mobile, voice and data solutions.
Description:
This agreement will replace the existing Mobile Voice and Data Services (MVDS) agreement.
Services will include but not be limited to:
- UK and international airtime including roaming, calls, short message services (SMS) and data
- ability to include optional services
- associated hardware
- audit,health check and advisory services
Benefits:
- compliant with Procurement Act 2023
- aligns closely with social value objectives, including sustainability and modern slavery
- access to multiple suppliers, including SMEs
- compliant with key government policy and playbooks
- multiple routes to market including Award Without Competition (AWOC) and Further Competition
Product types:
Lot 1 – Mobile Catalogue and Optional Services
Access to UK, international, roaming airtime, calls, SMS and data through the ‘catalogue’ retaining the competitive market for these services.
Ability to purchase ‘optional services’ including but not limited to device hardware, accessories, support services, MDM and supplementary services through service offers in conjunction with the airtime service or on a stand alone basis.
Lot 2 – Mobile Solutions
Access to UK, international, roaming airtime, calls, SMS and data, device hardware, accessories, support services, MDM and supplementary services.
Allows customers to compete requirements in line with their own policies e.g. to compete and/or tailor services to fit business needs to complete larger estates which may also have more complex security requirements and exit management criteria.
Lot 3 – Telecommunications Audit and Advisory Services
Access to auditing services and resultant recommendation report for telecommunications spend, usage, tariff analysis, solution prioritisation and mobile hardware inventory. In addition, this lot will introduce an additional level of auditing service e.g. Platinum and an expansion to allow ongoing advisory services, assisting customers with the ongoing management of their estates.
Customer engagement
Wednesday, 4 June 2025
Friday, 6 June 2025
Tuesday, 30 September 2025
We are looking for volunteers to help with the evaluation of RM6391 Mobile Voice and Data Services 2.
The evaluation and consensus will take place between May and June 2026. More information will be provided to confirm the process and timelines.
If you are a public sector organisation and are interested in this opportunity email info@crowncommercial.gov.uk with ‘RM6391 Evaluator’ in the subject line.
Supplier engagement
We hosted a virtual supplier information session on 2 December 2025. This was to share the scope and agreement design for Mobile Voice and Data Services 2.
The session was open to interested suppliers. Read the slide deck for the supplier engagement session if you could not attend.
Important links
| Planned procurement notice | Read planned procurement notice |
| Contract Notice in Find a Tender (FTS) | Not available yet |
| Tender documents | Not available yet |
Timeline
| Activity | Estimated dates |
| Pre-market engagement | Spring to Summer 2025 |
| Drafting of procurement documentation | Winter 2025 to Spring 2026 |
| Publication of find a tender (FTS) notice | Spring 2026 |
| Framework Award | Summer 2026 |